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Full 2024 Conference Programme

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The 2024 Full Conference Programme

Best Practice London and Women's Health Professional Care events are sponsored by the pharmaceutical and Med Tech industries via Grants, Sponsorship, and Exhibition packages. Pharmaceutical companies have solely provided sponsorship through the purchase of exhibition space and/or sponsored speaker sessions with no further input into the arrangements or agenda of the meeting. Sessions delivered with input from our sponsors will always be marked on the programme.

A full list of confirmed sponsors for Best Practice London can be found here.

A full list of confirmed sponsors for Women's Health Professional Care can be found here.

Best Practice London and Women's Health Professional Care conference programmes are brought to you by CloserStill Media Limited (Organisers of both events), in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Media Limited or of our partners and sponsors.

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28 Feb 2024
  1. Keynote/ PCN Transformation Theatre
  2. Keynote/ PCN Transformation Theatre
  3. Keynote/ PCN Transformation Theatre
    Join our panellists as they dissect the pivotal role of ARRS in navigating uncertainties within primary care. Discover how the reimbursement scheme becomes a catalyst for enhanced access, breaking down barriers amidst evolving challenges. Engage with insightful discussions on strategic implementations, collaborative approaches, and real-world impacts.
  4. Keynote/ PCN Transformation Theatre
    NHS Transformation priorities: explore the acronyms and understand what this means for Practices and Primary Care Networks
    These last 12 months have seen the release of several new guidances, contract changes and support programmes for primary care. Navigating these changes can be a challenge; this session aims to help you understand how PCARP, MGP, CAIP GPIP and the DJP all fit together to meet the needs of your patients and staff.
  5. Keynote/ PCN Transformation Theatre
    What is the Pharmacy First Service. What are the digital capabilities to support the service. How can PCNs and community pharmacy work collaboratively to improve access to healthcare.
  6. Keynote/ PCN Transformation Theatre
    Blueprint for Pathway Transformation: A Digital Asthma Review Case Study
    In this session, we walk through common opportunities and challenges faced in the delivery of digital first clinical reviews in primary care and how a “digital-first” approach can deliver efficiencies ...
  7. Keynote/ PCN Transformation Theatre
    Primary care leaders agree that the new model for management of long-term conditions should include group clinics (shared medical appointments). This way of delivering care has been growing in popularity since 2017. Offering both efficiency and quality gains for primary care and patients, group clinics are potentially a powerful tool to support recovery, improve access and outcomes. This panel discussion explores the evidence and shares how ICBs, PCNs and practices are using group clinics to increase access, reduce waiting times, integrate care and improve quality. Highly interactive, you will leave this session buzzing with ideas and wanting to embed group clinics!
  8. Keynote/ PCN Transformation Theatre
  9. Keynote/ PCN Transformation Theatre
    The Practical Implementation of PHM within PCNs
    We explore how PHM can support PCNs and practices to achieve neighbourhood working. Sharing knowledge from across the UK we’ll discuss how new service delivery models for specific cohorts of patients and how targeted prevention can provide better outcomes for your patients
  10. Keynote/ PCN Transformation Theatre
    Discover how technology tackles health gaps in primary care. Engage in a concise discussion on using digital tools to ensure fair and accessible healthcare for everyone. Join us in shaping an inclusive future for primary care through innovative and practical insights.
  11. Keynote/ PCN Transformation Theatre
29 Feb 2024
  1. Keynote/ PCN Transformation Theatre
  2. Keynote/ PCN Transformation Theatre
    Update on the single Assessment Framework
    CQC are on a transformative journey following the publication of its 5 year strategy, in May 2021. Over the coming months, CQC will be inspecting and assessing providers, local authorities and integra ...
  3. Keynote/ PCN Transformation Theatre
    Teen Clinic Daventry grew from a public health project targeting children and young people in the Daventry area. Young people have been central to the clinic's development. This exciting project brings together an integrated team with the common goal of a one stop drop in health service for young people aged 11-18. Key supporters are the Primary Care Network, Northamptonshire Healthcare NHS Foundation Trust, local secondary E-Act academies, Northamptonshire Children's Trust, voluntary sector and local council. Young people explore physical, mental and sexual health concerns with a team of professionals. Our youth forum discusses health issues, clinic progress and website development.  We invite outside agencies to attend and to date the clinic has welcomed about 200 young people. We aim to improve health literacy in young people, to empower them with positive health choices. We strive to respond to feedback, to secure funding, to increase the uptake and raise the clinic profile.
  4. Keynote/ PCN Transformation Theatre
    Aiming high: Increase in cost savings, enhancing staff wellbeing and improving patient outcomes
    This session is for GPs, Practice Managers and those involved in General Practice and PCN transformations. Sharing key strategies and insights for tackling the current pressures in General Practice. Utilising case studies from a variety of practices, we emphasise balancing cost efficiency with quality care, all while enhancing practice productivity and staff well-being.
  5. Keynote/ PCN Transformation Theatre
  6. Keynote/ PCN Transformation Theatre
    Unregistered, unheard and unseen: health inequalities at the point of access
    • Join CQC to talk about the unregistered, unheard and unseen of our population • We’ll hear from friends, family and travellers on what the barriers are to healthcare for the traveller community and the outcome of their research • We’ll also hear from a person with lived experience on how engaging with the community for better outcomes, has been done well. • The main question here is, how can we do better?
  7. Keynote/ PCN Transformation Theatre
    This session covers 1. Why positive self-care amongst health and social professionals is important. 2. Key Factors that contribute to well being. 3. Principles that help maintain it whilst juggling so many responsibilities. 4. Practical points that you can use at work or at home to "manage your mind" 5. An introduction to breathing exercises which have beneficial effects in releasing stress, improving energy and creating a subjective feeling of wellbeing.
  8. Keynote/ PCN Transformation Theatre
    Join our panellists as they share their real life experiences of implementing the Modern General Practice Model and embedding improvement approaches through the General Practice Improvement Programme (GPIP). Our speakers will discuss the challenges and benefits of making meaningful change in general practice, along with their tops tips for others embarking on this journey. The session is the perfect opportunity to hear first hand about making improvements in general practice and to ask your questions to our panel of experts.
  9. Keynote/ PCN Transformation Theatre
28 Feb 2024
  1. Best Practice Clinical Theatre 1
  2. Best Practice Clinical Theatre 1
    Individualising HbA1c targets in people living with type 2 diabetes • How common is diabetes and frailty in the older person • What is the evidence behind HbA1c targets in the older person living with type 2 diabetes • Target setting, recommended interventions and treatment goals in older people living with type 2 diabetes.
  3. Best Practice Clinical Theatre 1
    Recent international consensus has led to the renaming of non-alcoholic fatty liver disease (NAFLD) to metabolic dysfunction-associated steatotic liver disease (MASLD) to reduce stigma, improve patient identification and reflect that MASLD is primarily a metabolic condition and not a liver condition. MASLD encompasses individuals who have hepatic steatosis and at least one cardiometabolic risk factor. Metabolic dysfunction-associated steatohepatitis (MASH) replaces non-alcoholic steatohepatitis (NASH). This session will cover the screening, diagnosis and management of MASLD in primary care including the interpretation of abnormal liver blood tests.
  4. Best Practice Clinical Theatre 1
  5. Best Practice Clinical Theatre 1
  6. Best Practice Clinical Theatre 1
    This talk will cover sexual history taking and safeguarding, including in those aged under 16, as well as discussing recent trends in STI diagnoses and the management of some common STIs.
  7. Best Practice Clinical Theatre 1
    Transforming Medical Education through innovative online learning
    Join practicing GP and Learna’s Director of Education, Dr Anish Kotecha as he takes you on a journey through our Metabolic Medicine programme to find out how postgraduate qualifications can transform your clinical practice, patient outcomes and boost career prospects. Our programmes are all created by healthcare professionals for healthcare professionals and by understanding the unique characteristics of our target audience and their busy lifestyles, our transformative learning experience allows you to complete your higher education in a style that will suit you. Join Dr. Kotecha to find out more about our exciting courses.
  8. Best Practice Clinical Theatre 1
    The session will cover what core components a primary care, community-based dementia role should include if it is to lead to improvements in personalised care. Detail will be provided on specific communication practices that support personalised care. In addition, an overview of what type of support practitioners (supervision, training, peer support etc) need to deliver their roles will also be provided.
  9. Best Practice Clinical Theatre 1
    Nutrition and dietetic services in primary care. Digital, group interventions for weight management, digestive health and cholesterol management
    In 2023 The Back to Basics 12 Week Menopause Weight Management and Lifestyle programme was live streamed into 4 GP practices where patients met to watch the sessions together. Other patients were invited to join the live, online sessions from their own home. This pilot project was evaluated by a www.scwcsu.nhs.uk The early findings of this evaluation will be shared during this session Other menopause education programmes were delivered in a similar format to pateints from a further 12 GP practices during December 2023. The service is being expanded to provide Nutrition and Dietetic services for the entire adult population in Weight Management and lifestyle planning, Digestive health and IBS management and also Cholesterol management and heart health. This talk will give an over view of the journey so far, how NHS PCNs and Practice groups can get involved. We will also disucss potential funding routes.
  10. Best Practice Clinical Theatre 1
29 Feb 2024
  1. Best Practice Clinical Theatre 1
  2. Best Practice Clinical Theatre 1
    Unlocking the Secrets of Lipids with Prof Raj Thakkar
  3. Best Practice Clinical Theatre 1
    Heart-to-Heart with Prof Ahmet Fuat: Decoding Heart Failure
    A must for all clinicians managing suspected and established HF in the community
  4. Best Practice Clinical Theatre 1
    An overview of gestational diabetes, including its importance and relevance. The case for better recognition and management will be presented, alongside improvement work happening in South London
  5. Best Practice Clinical Theatre 1
    CKD as a risk factor for CVD - including QI tips
  6. Best Practice Clinical Theatre 1
    A session to raise awareness of paternal perinatal mental health issues, factors that increase the risk, and what we as healthcare professionals can do to help.
  7. Best Practice Clinical Theatre 1
    This talk hopes to give a brief overview of how the study of ageing and information from biological clocks can allow us to recommend specific lifestyle modifications including those relating to diet, sleep, exercise, and stress to offer holistic management that empowers a patient-centrred approach. It will highlight the benefits of taking an integrative and personalised approach to help more patients live youthfully into old age.
  8. Best Practice Clinical Theatre 1
    Mental health in primary care involves skilled professionals delivering person-centered care, addressing the interconnectedness of mental and physical health. Learning outcomes include conducting patient interviews, managing medications, and enhancing team awareness. Furthermore, individuals with depression or anxiety should receive prompt assessment and treatment, utilizing digital therapies, primary care-based interventions, or secondary care. GPs play a crucial role in following local referral pathways, integrating psychological therapies, and adhering to NICE guidance on depression for improved patient outcomes and suicide prevention.
  9. Best Practice Clinical Theatre 1
    Join Dr Dominique Thompson (GP on the NICE Eating Disorders Guidelines Committee 2017) for an evidence based update on eating disorders post pandemic, including reviewing the situation for males, and pregnant women.
  10. Best Practice Clinical Theatre 1
28 Feb 2024
  1. Best Practice Clinical Theatre 2
  2. Best Practice Clinical Theatre 2
    Headaches are common and usually straightforward to diagnose and treat, but are a source of considerable anxiety to patients and can absorb a lot of GP time. Streamline your practice and improve patient outcomes with some of the tips from this talk.
  3. Best Practice Clinical Theatre 2
    I hope to demystify the process of diagnosing fibromyalgia and chronic pain conditions and inflammatory arthritis ; I will give diagnostic tips and investigation advice .
  4. Best Practice Clinical Theatre 2
  5. Best Practice Clinical Theatre 2
    We will start by exploring the picture of chronic pain nationally. I will be asking and unpacking why chronic pain is challenging for clinicians and services in primary care. We will then turn our attention to what we CAN do in primary care, and I have selected key areas within the national guidelines I believe underpin evidence-based management. I will share how our service "Rethinking Pain" integrates into a MDT community pain management model. And lastly, I will present a practical approach to chronic pain in primary care.
  6. Best Practice Clinical Theatre 2
    This session will describe a 12-week online diet and lifestyle group-based intervention which aimed to: • Use a real food, low-carbohydrate approach to support weight loss and improved health for people with metabolic health conditions • Support people to abandon short-term dieting and calorie counting, and change their way of eating for life • Include a strong educational component, to help people understand how different foods impact on the hormones which affect health and weight • Provide information on nutrition and health topics e.g digestive health, protein requirements, key nutrients and circadian rhythms • Monitor the impact of the programme to assess its effectiveness. The session will describe how the programme was delivered, how outcomes were measured and the impact of the programme. It will also describe how BANT Registered Nutritionists® are well placed to deliver programmes of this sort alongside primary care.
  7. Best Practice Clinical Theatre 2
    Managing Eczema in Primary Care
    Eczema is one of the most common reasons patients consult in primary care.Eczema affects people throughout life, 20% of children have atopic eczema, and 10% of adults (1). Discoid eczema affects 9% of all age groups with a higher prevalence 50-65 years (2) Varicose eczema affects 20% of the over 70's, and up to 44% of people with leg ulcers (3). This presentation will give health care professionals top tips for managing atopic, discoid and varicose eczema in primary care. The session will share current evidence-based practice, including NICE/PCDS guidance. References: 1. Cork MJ, Danby SG, 0gg GS, J Dermolog Treat. 2020, 31, 8. 2. Bonamonte D, Foti C, Vestita M, Ranieri LD, et al. Dermatitis. 2012, 23,4. 3. Yosipovitch G, Nedorost ST, Silverberg JI, et al. AM J Clin Dermatol. 2023, 24,2.
  8. Best Practice Clinical Theatre 2
    This session will explore how being male could constitute a health inequality, why this inequality may develop and what we can do to start to address it, from the perspective of a working GP.
  9. Best Practice Clinical Theatre 2
    Skin Cancer - earlier diagnosis for better outcomes
    A presentation to educate, inform and, hopefully, entertain.
  10. Best Practice Clinical Theatre 2
29 Feb 2024
  1. Best Practice Clinical Theatre 2
  2. Best Practice Clinical Theatre 2
  3. Best Practice Clinical Theatre 2
    A brief presentation on guidance and tips on diagnosis, management, red flags, co-morbidities and exacerbations in COPD.
  4. Best Practice Clinical Theatre 2
    Primary Care presents particular opportunities, and challenges for care of a person living through an eating disorder, and their family. In this session, Nick Pollard, a research psychologist with lived experience of caring for his own daughter through a severe eating disorder in her teenage years, will share insights from their own journey and from the wider research literature. Nick’s daughter, Dr Elizabeth McNaught, is now a GP and, together with Prof Janet Treasure, they have co-authored ‘Eating Disorders: An Oxford Specialist Handbook’ (OUP, 2022). In this session, including short videos from Dr McNaught and Prof Treasure, Nick will help you recognise and understand these secretive and life-threatening disorders, and to provide appropriate support and risk-management, in Primary Care, for the patient and their family.
  5. Best Practice Clinical Theatre 2
  6. Best Practice Clinical Theatre 2
  7. Best Practice Clinical Theatre 2
    Listening through trauma informed experiences to deliver more person-centred neuroscience services (in a van!)
    In this session, Neil will be sharing how a diagnosis of a brain tumour in 2015 has helped him to better appreciate the importance of emotional health and how it can impact both mental and physical health. He will also outline how the work of the Society is helping to raise awareness amongst the general public that emotional health is a vital aspect of health professionals care as much as patient care.
  8. Best Practice Clinical Theatre 2
    Dr Catherine Fernando will present an interactive session on the primary care management of common facial dermatoses. Case studies will be used to illustrate typical presentations, demonstrate possible treatment options, and recognise underlying systemic complications. This is a great way to refresh your knowledge and update your current practice.
  9. Best Practice Clinical Theatre 2
    An overview of common eye conditions seen in primary care, along with useful tips and guidance on how to help affected patients. The session will offer useful background knowledge that GPs will benefit from, and will be able to use in their professional lives.
  10. Best Practice Clinical Theatre 2
28 Feb 2024
  1. Nursing and Multi-disciplinary Teams Theatre
  2. Nursing and Multi-disciplinary Teams Theatre
  3. Nursing and Multi-disciplinary Teams Theatre
    With an increasing demand for supervision and a big push to take students and trainees, how can we do this in a sustainable and consistent way to improve our organisations?
  4. Nursing and Multi-disciplinary Teams Theatre
    Patients and peas have much in common All will be revealed and you will not be dissappointed
  5. Nursing and Multi-disciplinary Teams Theatre
  6. Nursing and Multi-disciplinary Teams Theatre
    Come and listen to our journey of collaboration so far, why we feel the need to do something new and radical, and please offer us feedback on our ideas so far and join in our conversations.
  7. Nursing and Multi-disciplinary Teams Theatre
  8. Nursing and Multi-disciplinary Teams Theatre
    A practical and engaging overview of infection prevention control requirements for primary care settings delivered by facilitators with a significant amount of hands-on experience in general practice.
  9. Nursing and Multi-disciplinary Teams Theatre
29 Feb 2024
  1. Nursing and Multi-disciplinary Teams Theatre
  2. Nursing and Multi-disciplinary Teams Theatre
    How nurse and practice manager relationships can support collaborative working and lead the teams positively to deliver exceptional patient services. Practice examples and techniques will be shared.
  3. Nursing and Multi-disciplinary Teams Theatre
    Core Model of Supervision for Multi Professionals in Primary Care, referred to as Core Clinical Supervision, has become a valued activity that impacts on the culture and organisational delivery of healthcare. It embeds good practice to ensure that staff have a high skill set, desirable professional attitudes, and provide high quality evidence-based care. It also helps to support good clinical governance and enhances staff retention (CQC 2013). This session explores the need for supervision in the workplace for all clinical staff. The session encompasses the latest evidence underpinning policy, whilst barriers and enabling factors for change will be considered and explored in more detail, providing guidance for other organisations who may be interested.
  4. Nursing and Multi-disciplinary Teams Theatre
    Overview of why Social Prescribing can support CYP and how to implement this. We also cover an example of CYP SP in Kent and our plans as a national social prescribing charity on codeveloping a national CYP social prescribing strategy.
  5. Nursing and Multi-disciplinary Teams Theatre
    Evidence indicates that when nurses experience poor well-being it can impact on the quality of care delivered and increase the risks of nurses experiencing moral injury. PNAs lead and support nurses in practice; looking at reducing burnout and building resilience. They advocate and encourage nursing teams to lead on quality improvement, which in turn improves patient care. As well as developing skills of leadership the PNA supports teams in embedding robust Restorative Clinical Supervision (RCS). Implementing this role in Primary Care has it's challenges. NHSE have stipulated that all providers of nurses should ensure there is access to a PNA, and they have a goal of having 1 PNA to 20 nurses throughout the UK. This is happening in Trusts. However, this presents a different challenge to us in Primary care. We have had to think outside of the box...please join us in sharing our journey so far!
  6. Nursing and Multi-disciplinary Teams Theatre
    Occupational therapists change people’s lives. But despite being one of the ARRS roles, and having a similar workforce size to GPs, few practices have occupational therapists and this needs to change fast. We’ve worked with occupational therapists, GPs and others to create a hub of information and resources to help you. We’ve got info about what OTs offer in primary care, their skills and impact. You can find tips for getting started with OT in primary care and building to get universal coverage. To find out more come to this session and visit https://www.rcot.co.uk/occupational-therapy-primary-care
  7. Nursing and Multi-disciplinary Teams Theatre
    PowerPoint slides will have further details
  8. Nursing and Multi-disciplinary Teams Theatre
    1 in 4 humans experience mental health issues at one time or another - that's a large percentage of patients coming through our Practice doors with this concern! We are 3 experienced nurses working in different surgeries in the UK. We decided to come together and explain how this works for us and our surgeries. We hope to give you an insight into our practice, showing the benefit to patient and surgery alike.
  9. Nursing and Multi-disciplinary Teams Theatre
28 Feb 2024
  1. Workshop Theatre
    NHSE update on ARRS The rôle of the DTL How our DTLs approach change The approach to care coordination in Brompton PCN Info about a face to face event being planned for DTLs
  2. Workshop Theatre
    Optimising Patient Access in Primary Care - One Surgery’s Journey
    Join us for an illuminating session with Prash Thurairatnam, Managing Partner of Tudor Lodge Health Centre, London as he shares the results, insights, and learnings from a 12-month programme to improve patient access through the better utilisation of his Surgery Connect telephony system, and the subsequent integration of EDATT a digital support assistant. Hear first-hand about Tudor Lodge’s transformative journey, and discover how investing time in developing workflows can put you in better control of the 8am rush and reshape patient access to your surgery. Prash will be joined in conversation by Julian Coe from X-On Health, who supply the market-leading Cloud-based telephony system, Surgery Connect. And Max Gattlin from Hanley Consulting, a digital healthcare consultancy founded in 2009 by Sharon Hanley, a leading voice in primary care digital transformation since 1998 who has produced EDATT to reduce call queues and streamline access.
  3. Workshop Theatre
    In this talk Dr Tamsin Ellis (GP) and Samantha Hubbard (operations manager) will talk you through creating sustainable changes across their primary care network. Introducing principles of sustainable healthcare and giving practical tips on how to make changes and save money.
  4. Workshop Theatre
    Several automation/AI tools have emerged in recent years, which aim to improve primary care efficiency. The benefits and limitations of these systems are not well understood. NHS England (London) awarded grants of upto £65k each to 11 different pilots across London that ran over about 1 year. This session will share the some of the early learning and outcomes of these pilots.
  5. Workshop Theatre
    Zero tolerance for primary care frontline staff
    A practical engaging session to help staff to recognise when and how conflict arises and explore a range of tools and techniques to manage patient expectations and keep everyone safe.
  6. Workshop Theatre
    Join us to find out how Prehabilitation underpins the whole cancer pathway. This session promises an insightful and engaging understanding to what Prehabilitation is, how this is changing the landscape of cancer recovery on Wirral and also offering a glimpse into the innovation pathway and outcomes of the service.
  7. Workshop Theatre
    Patient expectations and opinions are more prominent than ever. Gone are the days when everyone is happy with their family GP or stays with their nearest surgery. More people are willing to research, travel, pay, advocate and even self-treat before putting their health in the hands of somewhere they are unhappy with. The problem is that the consensus is that GPs are all the same. They are viewed as terrible and overwhelmed, even if they are different or better than competitors. So, learning how to promote your practice as the best GP for your community, which will in turn grow your patient list, is crucial. Moving forward, this will be a superior way to maintain and increase GP income in decades to come.
  8. Workshop Theatre
    An overview of how Brookside Group Practice use segmented digital triage to improve access and continuity for patients.
29 Feb 2024
  1. Workshop Theatre
    How to find and keep the right people in your team
    Kay and Ceri will seek to answer some of the following. • Do interviews work? • Is there a better way that advertising on NHS Jobs? • What kind of background make good candidates? • Once you’ve got them how do you keep them? * What does the recent IGPM survey tell us about recruitment and retention in Practice Management
  2. Workshop Theatre
    An introduction to Symprove – the water-based probiotic proven in clinical trials
    Find out about our unique water-based probiotic, how it works and the evidence behind it. Hear first-hand experience from the founder’s brother, Bob Smith, and explore how Symprove can support clinical practice.
  3. Workshop Theatre
  4. Workshop Theatre
    Environmental sustainability: What to expect from CQC
    Environmental sustainability is a collaborative responsibility. Join us to hear about what you can expect from CQC as the regulator through the new single assessment framework, hear about some innovat ...
  5. Workshop Theatre
    Feel empowered, positive and balanced at work. Understand the importance of core values in developing a successful and sustainable portfolio career.
  6. Workshop Theatre
  7. Workshop Theatre
    Explore avenues for continuous learning and development , and understand how providing professional growth opportunities can contribute to staff retention.
28 Feb 2024
  1. Business Services Hub
    In a survey we carried out we found the general public feel doctors are paid too much. Common problems mentioned were «not being able to get an appointment with my GP» We asked people why they think they are unable to get an appointment was « My GP is off on holiday all the time » We provide tangible evidence of how this perception came about, and a breakdown of evidence to the contrary.
  2. Business Services Hub
    The unseen data: Can we use it to control patient demand?
    Understanding unseen and failure-based demand that will impact every practice across the country.
  3. Business Services Hub
    Understanding the Provider Selection Regime and the risks. Maximising revenue by securing contracts for your practices under the PSR.
  4. Business Services Hub
    Practical steps to support Women's Health in Primary Care
    This session will highlight the scale of the challenges women face from pelvic floor issues such as incontinence and pelvic organ prolapse, and the limitations in current care pathways. We will discuss current healthcare processes and research around best practice in women's health. Focusing on why women’s health has been placed high on the current health agenda, on the back of the Department of Health & Social Care “Women’s Health – Let’s talk about it” Survey in 2021 and NICE guidelines. We will cover how incorporating Women’s Health and FCP physiotherapy can meet the demands of providing quality services to support women, and can reduce the workload of GPs and ANPs working within primary care.
  5. Business Services Hub
    Practice Managers as Partners - Should PMs be MPs?
    Origins of non GPs as partners Who can be partners? What do PM’s bring to a partnership? What skills does a partner need? What about PMs in the role of managing partner? Why and how did we become partners? Overview Open up to questions
  6. Business Services Hub
    Financial Strategy Update for GP Practices
    In this session, Chris Brown and Richard Humphreys will provide practical points from both an accounts and tax perspective to ensure you maximise your practice finances.
  7. Business Services Hub
  8. Business Services Hub
29 Feb 2024
  1. Business Services Hub
    A back to basics brief on the various income streams available to primary care. Ideal for those new to Primary Care, interested in how "the business" works, or used as a checklist for experienced Managers / Partners.
  2. Business Services Hub
    This thoughtful session makes the case for practice managers to pursue portfolio careers now for better work-life balance. We consider the benefits to you and your practice of diversifying your professional activities. Through an interactive workshop, we provide the 5 proven steps for embarking on your portfolio career journey. You will leave motivated and equipped with a roadmap to your next step. We aim to challenge assumptions, open minds to new possibilities, and give you the courage to take that first step toward a more balanced, fulfilling work-life.
  3. Business Services Hub
    One less task for NHS staff: automation with Healthtech-1
    You’ll hear about Healthtech-1 automated new patient registration and lab report filing, and how these automations save money and remove workload from your team, liberating their time for direct patient care, QOF and other income-generating activities. We’ll cover how we develop clinically safe automations and how we protect patient data. The best people to talk about the Healthtech-1 service are our customer surgeries! We’ll invite a few to share their experience of being part of the Healthtech-1 family, working with the team and how they’ve benefitted from automation. You’ll learn how you too can get started with Healthtech-1 automation today. Healthtech-1 has delivered over 300,000 automated new patient registrations to 450+ GP surgeries (10% of the nation’s registrations). Looking forward to meeting you and hearing your questions.
  4. Business Services Hub
    Revolutionizing Recall Processes: Insights from Abtrace's Automation Journey - A Fireside Chat on Near-Complete Automation
    A comprehensive look at the features and outcomes observed in numerous practices, encompassing a total of 3 million patients in the UK who leverage Abtrace for the automation and effective management of their recall processes.
  5. Business Services Hub
    From transition to transformation: The ongoing journey of NHS cloud telephony
    Many sites will recently have started the migration to advanced NHS cloud telephony, while many others may be looking at upgrading their existing setups. We look at the journey for both: Recently migr ...
  6. Business Services Hub
    Communicating with your patients in 2024
    If you’re looking to reflect, reassess or refresh your entire approach to patient communications without necessarily doing more in ’24, join award-winning primary care communications specialist Kara Skehan as she delves into this jargon-free, insightful "Communicating with your patients in 2024" session.
  7. Business Services Hub
    This presentation will introduce the vision and work of the Faculty of Wider Workforce in Yorkshire and Humber and include how best to ensure equitable access to high quality workplace-based supervision across Primary Care.

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