Clinical Programme Director, EQUIP, North East London ICB
Tom lives and works as a GP in Tower Hamlets. His obsession with Quality Improvement began after mapping the process of buying a coffee in Pret vs Cafe Nero (try it!). This led to work with NHS Improving Quality and latterly the NHSE Sustainable Improvement Team, supporting national projects including CCG development, the GP Access Fund and GP Development Programme. Since 2016 he has been clinical lead on the Tower Hamlets EQUIP programme and honing his QI skills as an Improvement Advisor. The EQUIP programme uses QI methodology, team coaching and live operational data to support practice teams in unpicking day-to-day problems and getting joy back in their working day.