Nicky Durrant
Development Advisor,
Primary Care Transformation Team, NHS England
Nicky is a physiotherapist who first started using Quality Improvement tools in 2013 to improve safety and efficiency in community services. Since 2015 she has been working with the Primary Care Transformation Team at NHS England as a coach and facilitator, supporting general practice to build confidence using QI tools, and where she also developed the demand and capacity module series with clinicians and practice managers.
