Managed outsourced call handling
Linein
Stand: F02
)
Our commitment to excellence is reflected in the numbers from 2024:
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1,748,600 patient calls answered across 41 practices
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7,639 calls managed daily by our skilled team
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An average patient wait time of just over 5 minutes
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An answer rate of 84.8%, reflecting our dedication to accessibility
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Each call triaged, actioned, and admin completed in under 5 minutes
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An average of 23.5 calls answered per hour by our experienced staff
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