The AVT registry offers some reassurance about the use of AI scribes — but how safe are they really? And how will they integrate with existing systems and workflows to deliver genuine efficiencies in General Practice?

In this session, Max Gatlin leads discussions with Dr Dominic Pimenta, cutting through the hype to expose what safe, regulated Ambient Voice Technology really looks like, and how to tell the difference.

• What proper medical device regulation looks like in practice: MHRA Class I registration, Class IIa certification pathways, and why DTAC compliance is the baseline for NHS deployment
• The clinical safety controls that matter: DCB0129/DCB0160 compliance, certified Clinical Safety Officers, and post-market surveillance that actually tracks real-world incidents
• How Tortus manages hallucination risk through multi-layered safeguards: 0.18 hallucinations per note, 93% automatic removal, and mandatory clinician review validated across 130,000+ consultations
• The red flags that separate credible, NHS-ready AVT from tools that are simply repurposed consumer AI: zero data retention architecture, ISO 27001/13485 certification, and transparent clinical trial evidence
• How to evaluate AI scribing solutions, such as Surgery Intellect, with confidence before responsibility quietly lands back on the clinician