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2026 Conference Programme

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Lunch & Learn: AI capacity: how 600 practices found the staff they couldn't hire

25 Feb 2026
PCN Transformation Theatre sponsored by Heidi AI
Lunch & Learn: AI capacity: how 600 practices found the staff they couldn't hire

The NHS workforce gap isn't closing - but 600+ GP practices have found another way. Discover how Anima's agentic AI platform is creating "synthetic capacity" equivalent to 1,380 full-time staff, delivering 95% same-day resolution and processing documents 4.8x faster. Learn how practices are meeting access targets, clearing backlogs, and reducing burnout - without adding headcount they can't recruit or afford.

  • Understand AI Capacity – Learn what "AI capacity" means in practice and how AI agents can safely extend your workforce without recruitment, covering the clinical governance and human oversight that makes it work
  • See the Evidence at Scale – Explore real-world results from 600+ practices: 95% same-day resolution, 1.2-hour median response times, 4.8x faster document processing, and capacity equivalent to 1,380 FTEs unlocked through intelligent automation
  • Build Your Business Case – Walk away with practical insights on how your PCN or practice can adopt synthetic capacity to hit access targets, reduce staff burden, and deliver on the 10-Year Plan without impossible recruitment asks
Speakers
Alan Hall, GTM - Anima Health
View all 2026 Conference Programme

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