The session covers designing a total triage system, implementation, what works well and common pitfalls to avoid. The session also covers the financial impact and resiliency aspects that can make or break a robust system, taking on learnings from different scenarios across the country. 

• Triage systems need to be successful for patients AND practices
• Setting up the system can tricky
• Finances will play a huge part in determining success
• Resiliency is often overlooked