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2026 Conference Programme

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Scaling neighbourhood care: how PCNs can lead the way - lessons from the National Neighbourhood Health Service Simulation

25 Feb 2026
PCN Transformation Theatre sponsored by Heidi AI
Scaling neighbourhood care: how PCNs can lead the way - lessons from the National Neighbourhood Health Service Simulation

Primary Care Networks (PCNs) already bring teams together to deliver local care, making them well placed to lead the move to neighbourhood working. But questions remain: What does good look like? How do we scale? In this session, we’ll share insights from the National Neighbourhood Health Service Simulation and explore cultural, operational and technology enablers to help PCNs build models that deliver integrated, community-focused care.

  • Neighbourhood teams anchored by PCNs can ease GP pressure, improve access and deliver more personalised care.
  • Success depends on collaboration beyond boundaries, shared accountability, flexible resources, actionable data and interoperable technology.
  • Strategic commissioning and protected space for innovation are critical.
  • These insights show how PCNs can lead the way in scaling integrated, community-focused care.
Speakers
Dr Jim Forrer, Director - Optum
Rich Smith, Director, Solution Development - Optum
Martin Buck, Product Director, Primary & Community Care - Optum
Dr Priya Kumar, GP Partner Kumar Medical Centre, PPL Senior Advisor
View all 2026 Conference Programme

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