Dr Hannah Allen, Chief Medical Officer at Heidi, is joined by Sian Knight, Modality Partnership, to explore how ambient AI is reshaping primary care at scale. Drawing on real-world UK deployment data, this session goes beyond implementation mechanics to examine measurable reductions in documentation time, impact on clinician experience, and what enables safe, system-level adoption. We’ll also look ahead at how ambient AI is evolving from scribe to AI Care Partner - supporting workflow, governance, and sustainable practice transformation.