Medicines optimisation is one of the most consistent risk areas seen across primary and community care

In inspections, problems rarely sit with one clinician — they sit with processes, handover and system design.

This session will focus on the practical failures we see most often, what good looks like operationally and simple changes that make services safer without adding burden.

• Common findings and insights from inspections
• Where we consistently see medicines optimisation working well – leadership, clarity, medicines built into everyday workflows etc
• Practical improvement examples from case studies – simple changes making a difference
• What to focus on as a practice