Many sites will recently have started the migration to advanced NHS cloud telephony, while many others may be looking at upgrading their existing setups.

We look at the journey for both:

Recently migrated? For those sites on a new system we give some practical tips and suggestions for getting the most from your new technology & how you can take patient access to a new level while also reducing access inequality & digital exclusion.

Looking to upgrade? What extra benefits & features should you be looking for, and how can you use these to help knit together your digital front door & improve patient access.