Revolutionizing Recall Processes: Insights from Abtrace's Automation Journey - A Fireside Chat on Near-Complete Automation
Exploring the journey of a GP Partner transitioning to one of the UK's rapidly growing healthtech companies, aimed at addressing a significant workload challenge.
Navigating through QoF, IIF, CQC, and local/regional KPIs becomes especially daunting amidst changing regulations, compounded by the NHS grappling with staff shortages and an unprecedented surge in demand from complex, multimorbid patients.
Abtrace centrally conducts daily searches on all patients at local, regional, and national levels. When a patient is approaching overdue status, an automated message prompts them to schedule an appointment at the practice. Upon arrival, staff members have visibility into the required tests, streamlining the entire process to ensure every patient receives appropriate care.
During our discussion, we will delve into our experiences, share results from 30 ICS regions, reflect on lessons learned, and outline future plans.